Osticket search not working db error 1191












0















When somebody tries to search for a ticket, as admin, I get an email with this error.
OsTicket v1.11.0-rc1 (e321982)



[SELECT SQL_CALC_FOUND_ROWS A1.`number` AS `number`, A1.`ticket_id` AS `ticket_id`, A1.`source` AS `source`, A1.`created` AS `created`, A8.`subject` AS `cdata__subject`, A1.`isoverdue` AS `isoverdue`, B0.`name` AS `user__name`, A8.`priority` AS `cdata__priority`, B1.`firstname` AS `staff__firstname`, B1.`lastname` AS `staff__lastname`, B2.`name` AS `team__name`, A1.`team_id` AS `team_id`, A1.`isanswered` = '1' AS `8MwwjGf`, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND NOT R0.`flags` & 4 != 0) AS _thread_count, (SELECT COUNT(R1.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) LEFT JOIN `ost_attachment` R1 ON (R1.`type` = 'H' AND R0.`id` = R1.`object_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND R1.`inline` = 0) AS _att_count, COALESCE(B1.`firstname`, B1.`lastname`, B2.`name`, 'zzz') AS `assignee` FROM `ost_ticket` A1 JOIN `ost_ticket_status` A2 ON (A1.`status_id` = A2.`id`) LEFT JOIN `ost_thread` A3 ON (A3.`object_type` = 'T' AND A1.`ticket_id` = A3.`object_id`) LEFT JOIN `ost_thread_referral` A4 ON (A3.`id` = A4.`thread_id`) LEFT JOIN `ost_staff` A5 ON (A4.`object_type` = 'S' AND A4.`object_id` = A5.`staff_id`) LEFT JOIN `ost_team` A6 ON (A4.`object_type` = 'E' AND A4.`object_id` = A6.`team_id`) LEFT JOIN `ost_department` A7 ON (A4.`object_type` = 'D' AND A4.`object_id` = A7.`id`) LEFT JOIN `ost_ticket__cdata` A8 ON (A1.`ticket_id` = A8.`ticket_id`) JOIN `ost_user` B0 ON (A1.`user_id` = B0.`id`) LEFT JOIN `ost_staff` B1 ON (A1.`staff_id` = B1.`staff_id`) LEFT JOIN `ost_team` B2 ON (A1.`team_id` = B2.`team_id`) JOIN (SELECT COALESCE(Z3.`object_id`, Z5.`ticket_id`, Z8.`ticket_id`) as `ticket_id`, SUM(MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE)) AS `relevance` FROM `ost__search` Z1 LEFT JOIN `ost_thread_entry` Z2 ON (Z1.`object_type` = 'H' AND Z1.`object_id` = Z2.`id`) LEFT JOIN `ost_thread` Z3 ON (Z2.`thread_id` = Z3.`id` AND Z3.`object_type` = 'T') LEFT JOIN `ost_ticket` Z5 ON (Z1.`object_type` = 'T' AND Z1.`object_id` = Z5.`ticket_id`) LEFT JOIN `ost_user` Z6 ON (Z6.`id` = Z1.`object_id` and Z1.`object_type` = 'U') LEFT JOIN `ost_organization` Z7 ON (Z7.`id` = Z1.`object_id` AND Z7.`id` = Z6.`org_id` AND Z1.`object_type` = 'O') LEFT JOIN ost_ticket Z8 ON (Z8.`user_id` = Z6.`id`) WHERE MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE) GROUP BY `ticket_id`) Z1 WHERE A1.`ticket_id` = Z1.`ticket_id` AND ((A2.`state` = 'open' AND (A1.`staff_id` = 7 OR A5.`staff_id` = 7 OR A1.`team_id` IN (5) OR A6.`team_id` IN (5))) OR A1.`dept_id` IN (1, 4, 5) OR A7.`id` IN (1, 4, 5)) GROUP BY A1.`number`, A1.`ticket_id`, A1.`source`, A1.`created`, A8.`subject`, A1.`isoverdue`, B0.`name`, A8.`priority`, B1.`firstname`, B1.`lastname`, B2.`name`, A1.`team_id` LIMIT 25]



Can't find FULLTEXT index matching the column list


---- Backtrace ----

0 (root)/include/mysqli.php(199): osTicket->logDBError('DB Error #1191', '[SELECT SQL_CAL...')

1 (root)/include/class.orm.php(3404): db_query('SELECT SQL_CALC...', true, true)

2 (root)/include/class.orm.php(3451): MySqlExecutor->execute()

3 (root)/include/class.orm.php(2063): MySqlExecutor->getArray()

4 (root)/include/class.orm.php(2013): HashArrayIterator->{closure}()

5 (root)/include/class.orm.php(1992): CallbackSimpleIterator->next()

6 (root)/include/class.orm.php(2001): CallbackSimpleIterator->rewind()

7 (root)/include/class.orm.php(1673): CallbackSimpleIterator->valid()

8 (root)/include/class.orm.php(1708): CachedResultSet->fillTo(1)

9 (root)/include/class.orm.php(1569): CachedResultSet->offsetGet(0)

10 (root)/include/class.orm.php(1437): QuerySet->offsetGet(0)

11 (root)/include/class.orm.php(1394): QuerySet->exists(true)

12 (root)/include/staff/templates/queue-tickets.tmpl.php(79): QuerySet->total()

13 (root)/scp/tickets.php(543): require_once('/var/www/html/u...')

14 {main}











share|improve this question

























  • You need to add Full Text Index on these two columns: Z1.title, Z1.content

    – Madhur Bhaiya
    Nov 14 '18 at 12:58











  • Thank you. That worked like a charm.

    – Adrian Danciu
    Nov 14 '18 at 13:15
















0















When somebody tries to search for a ticket, as admin, I get an email with this error.
OsTicket v1.11.0-rc1 (e321982)



[SELECT SQL_CALC_FOUND_ROWS A1.`number` AS `number`, A1.`ticket_id` AS `ticket_id`, A1.`source` AS `source`, A1.`created` AS `created`, A8.`subject` AS `cdata__subject`, A1.`isoverdue` AS `isoverdue`, B0.`name` AS `user__name`, A8.`priority` AS `cdata__priority`, B1.`firstname` AS `staff__firstname`, B1.`lastname` AS `staff__lastname`, B2.`name` AS `team__name`, A1.`team_id` AS `team_id`, A1.`isanswered` = '1' AS `8MwwjGf`, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND NOT R0.`flags` & 4 != 0) AS _thread_count, (SELECT COUNT(R1.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) LEFT JOIN `ost_attachment` R1 ON (R1.`type` = 'H' AND R0.`id` = R1.`object_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND R1.`inline` = 0) AS _att_count, COALESCE(B1.`firstname`, B1.`lastname`, B2.`name`, 'zzz') AS `assignee` FROM `ost_ticket` A1 JOIN `ost_ticket_status` A2 ON (A1.`status_id` = A2.`id`) LEFT JOIN `ost_thread` A3 ON (A3.`object_type` = 'T' AND A1.`ticket_id` = A3.`object_id`) LEFT JOIN `ost_thread_referral` A4 ON (A3.`id` = A4.`thread_id`) LEFT JOIN `ost_staff` A5 ON (A4.`object_type` = 'S' AND A4.`object_id` = A5.`staff_id`) LEFT JOIN `ost_team` A6 ON (A4.`object_type` = 'E' AND A4.`object_id` = A6.`team_id`) LEFT JOIN `ost_department` A7 ON (A4.`object_type` = 'D' AND A4.`object_id` = A7.`id`) LEFT JOIN `ost_ticket__cdata` A8 ON (A1.`ticket_id` = A8.`ticket_id`) JOIN `ost_user` B0 ON (A1.`user_id` = B0.`id`) LEFT JOIN `ost_staff` B1 ON (A1.`staff_id` = B1.`staff_id`) LEFT JOIN `ost_team` B2 ON (A1.`team_id` = B2.`team_id`) JOIN (SELECT COALESCE(Z3.`object_id`, Z5.`ticket_id`, Z8.`ticket_id`) as `ticket_id`, SUM(MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE)) AS `relevance` FROM `ost__search` Z1 LEFT JOIN `ost_thread_entry` Z2 ON (Z1.`object_type` = 'H' AND Z1.`object_id` = Z2.`id`) LEFT JOIN `ost_thread` Z3 ON (Z2.`thread_id` = Z3.`id` AND Z3.`object_type` = 'T') LEFT JOIN `ost_ticket` Z5 ON (Z1.`object_type` = 'T' AND Z1.`object_id` = Z5.`ticket_id`) LEFT JOIN `ost_user` Z6 ON (Z6.`id` = Z1.`object_id` and Z1.`object_type` = 'U') LEFT JOIN `ost_organization` Z7 ON (Z7.`id` = Z1.`object_id` AND Z7.`id` = Z6.`org_id` AND Z1.`object_type` = 'O') LEFT JOIN ost_ticket Z8 ON (Z8.`user_id` = Z6.`id`) WHERE MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE) GROUP BY `ticket_id`) Z1 WHERE A1.`ticket_id` = Z1.`ticket_id` AND ((A2.`state` = 'open' AND (A1.`staff_id` = 7 OR A5.`staff_id` = 7 OR A1.`team_id` IN (5) OR A6.`team_id` IN (5))) OR A1.`dept_id` IN (1, 4, 5) OR A7.`id` IN (1, 4, 5)) GROUP BY A1.`number`, A1.`ticket_id`, A1.`source`, A1.`created`, A8.`subject`, A1.`isoverdue`, B0.`name`, A8.`priority`, B1.`firstname`, B1.`lastname`, B2.`name`, A1.`team_id` LIMIT 25]



Can't find FULLTEXT index matching the column list


---- Backtrace ----

0 (root)/include/mysqli.php(199): osTicket->logDBError('DB Error #1191', '[SELECT SQL_CAL...')

1 (root)/include/class.orm.php(3404): db_query('SELECT SQL_CALC...', true, true)

2 (root)/include/class.orm.php(3451): MySqlExecutor->execute()

3 (root)/include/class.orm.php(2063): MySqlExecutor->getArray()

4 (root)/include/class.orm.php(2013): HashArrayIterator->{closure}()

5 (root)/include/class.orm.php(1992): CallbackSimpleIterator->next()

6 (root)/include/class.orm.php(2001): CallbackSimpleIterator->rewind()

7 (root)/include/class.orm.php(1673): CallbackSimpleIterator->valid()

8 (root)/include/class.orm.php(1708): CachedResultSet->fillTo(1)

9 (root)/include/class.orm.php(1569): CachedResultSet->offsetGet(0)

10 (root)/include/class.orm.php(1437): QuerySet->offsetGet(0)

11 (root)/include/class.orm.php(1394): QuerySet->exists(true)

12 (root)/include/staff/templates/queue-tickets.tmpl.php(79): QuerySet->total()

13 (root)/scp/tickets.php(543): require_once('/var/www/html/u...')

14 {main}











share|improve this question

























  • You need to add Full Text Index on these two columns: Z1.title, Z1.content

    – Madhur Bhaiya
    Nov 14 '18 at 12:58











  • Thank you. That worked like a charm.

    – Adrian Danciu
    Nov 14 '18 at 13:15














0












0








0








When somebody tries to search for a ticket, as admin, I get an email with this error.
OsTicket v1.11.0-rc1 (e321982)



[SELECT SQL_CALC_FOUND_ROWS A1.`number` AS `number`, A1.`ticket_id` AS `ticket_id`, A1.`source` AS `source`, A1.`created` AS `created`, A8.`subject` AS `cdata__subject`, A1.`isoverdue` AS `isoverdue`, B0.`name` AS `user__name`, A8.`priority` AS `cdata__priority`, B1.`firstname` AS `staff__firstname`, B1.`lastname` AS `staff__lastname`, B2.`name` AS `team__name`, A1.`team_id` AS `team_id`, A1.`isanswered` = '1' AS `8MwwjGf`, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND NOT R0.`flags` & 4 != 0) AS _thread_count, (SELECT COUNT(R1.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) LEFT JOIN `ost_attachment` R1 ON (R1.`type` = 'H' AND R0.`id` = R1.`object_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND R1.`inline` = 0) AS _att_count, COALESCE(B1.`firstname`, B1.`lastname`, B2.`name`, 'zzz') AS `assignee` FROM `ost_ticket` A1 JOIN `ost_ticket_status` A2 ON (A1.`status_id` = A2.`id`) LEFT JOIN `ost_thread` A3 ON (A3.`object_type` = 'T' AND A1.`ticket_id` = A3.`object_id`) LEFT JOIN `ost_thread_referral` A4 ON (A3.`id` = A4.`thread_id`) LEFT JOIN `ost_staff` A5 ON (A4.`object_type` = 'S' AND A4.`object_id` = A5.`staff_id`) LEFT JOIN `ost_team` A6 ON (A4.`object_type` = 'E' AND A4.`object_id` = A6.`team_id`) LEFT JOIN `ost_department` A7 ON (A4.`object_type` = 'D' AND A4.`object_id` = A7.`id`) LEFT JOIN `ost_ticket__cdata` A8 ON (A1.`ticket_id` = A8.`ticket_id`) JOIN `ost_user` B0 ON (A1.`user_id` = B0.`id`) LEFT JOIN `ost_staff` B1 ON (A1.`staff_id` = B1.`staff_id`) LEFT JOIN `ost_team` B2 ON (A1.`team_id` = B2.`team_id`) JOIN (SELECT COALESCE(Z3.`object_id`, Z5.`ticket_id`, Z8.`ticket_id`) as `ticket_id`, SUM(MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE)) AS `relevance` FROM `ost__search` Z1 LEFT JOIN `ost_thread_entry` Z2 ON (Z1.`object_type` = 'H' AND Z1.`object_id` = Z2.`id`) LEFT JOIN `ost_thread` Z3 ON (Z2.`thread_id` = Z3.`id` AND Z3.`object_type` = 'T') LEFT JOIN `ost_ticket` Z5 ON (Z1.`object_type` = 'T' AND Z1.`object_id` = Z5.`ticket_id`) LEFT JOIN `ost_user` Z6 ON (Z6.`id` = Z1.`object_id` and Z1.`object_type` = 'U') LEFT JOIN `ost_organization` Z7 ON (Z7.`id` = Z1.`object_id` AND Z7.`id` = Z6.`org_id` AND Z1.`object_type` = 'O') LEFT JOIN ost_ticket Z8 ON (Z8.`user_id` = Z6.`id`) WHERE MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE) GROUP BY `ticket_id`) Z1 WHERE A1.`ticket_id` = Z1.`ticket_id` AND ((A2.`state` = 'open' AND (A1.`staff_id` = 7 OR A5.`staff_id` = 7 OR A1.`team_id` IN (5) OR A6.`team_id` IN (5))) OR A1.`dept_id` IN (1, 4, 5) OR A7.`id` IN (1, 4, 5)) GROUP BY A1.`number`, A1.`ticket_id`, A1.`source`, A1.`created`, A8.`subject`, A1.`isoverdue`, B0.`name`, A8.`priority`, B1.`firstname`, B1.`lastname`, B2.`name`, A1.`team_id` LIMIT 25]



Can't find FULLTEXT index matching the column list


---- Backtrace ----

0 (root)/include/mysqli.php(199): osTicket->logDBError('DB Error #1191', '[SELECT SQL_CAL...')

1 (root)/include/class.orm.php(3404): db_query('SELECT SQL_CALC...', true, true)

2 (root)/include/class.orm.php(3451): MySqlExecutor->execute()

3 (root)/include/class.orm.php(2063): MySqlExecutor->getArray()

4 (root)/include/class.orm.php(2013): HashArrayIterator->{closure}()

5 (root)/include/class.orm.php(1992): CallbackSimpleIterator->next()

6 (root)/include/class.orm.php(2001): CallbackSimpleIterator->rewind()

7 (root)/include/class.orm.php(1673): CallbackSimpleIterator->valid()

8 (root)/include/class.orm.php(1708): CachedResultSet->fillTo(1)

9 (root)/include/class.orm.php(1569): CachedResultSet->offsetGet(0)

10 (root)/include/class.orm.php(1437): QuerySet->offsetGet(0)

11 (root)/include/class.orm.php(1394): QuerySet->exists(true)

12 (root)/include/staff/templates/queue-tickets.tmpl.php(79): QuerySet->total()

13 (root)/scp/tickets.php(543): require_once('/var/www/html/u...')

14 {main}











share|improve this question
















When somebody tries to search for a ticket, as admin, I get an email with this error.
OsTicket v1.11.0-rc1 (e321982)



[SELECT SQL_CALC_FOUND_ROWS A1.`number` AS `number`, A1.`ticket_id` AS `ticket_id`, A1.`source` AS `source`, A1.`created` AS `created`, A8.`subject` AS `cdata__subject`, A1.`isoverdue` AS `isoverdue`, B0.`name` AS `user__name`, A8.`priority` AS `cdata__priority`, B1.`firstname` AS `staff__firstname`, B1.`lastname` AS `staff__lastname`, B2.`name` AS `team__name`, A1.`team_id` AS `team_id`, A1.`isanswered` = '1' AS `8MwwjGf`, (SELECT COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND NOT R0.`flags` & 4 != 0) AS _thread_count, (SELECT COUNT(R1.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON (Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN `ost_thread_entry` R0 ON (Q7.`id` = R0.`thread_id`) LEFT JOIN `ost_attachment` R1 ON (R1.`type` = 'H' AND R0.`id` = R1.`object_id`) WHERE Q8.`ticket_id` = A1.`ticket_id` AND R1.`inline` = 0) AS _att_count, COALESCE(B1.`firstname`, B1.`lastname`, B2.`name`, 'zzz') AS `assignee` FROM `ost_ticket` A1 JOIN `ost_ticket_status` A2 ON (A1.`status_id` = A2.`id`) LEFT JOIN `ost_thread` A3 ON (A3.`object_type` = 'T' AND A1.`ticket_id` = A3.`object_id`) LEFT JOIN `ost_thread_referral` A4 ON (A3.`id` = A4.`thread_id`) LEFT JOIN `ost_staff` A5 ON (A4.`object_type` = 'S' AND A4.`object_id` = A5.`staff_id`) LEFT JOIN `ost_team` A6 ON (A4.`object_type` = 'E' AND A4.`object_id` = A6.`team_id`) LEFT JOIN `ost_department` A7 ON (A4.`object_type` = 'D' AND A4.`object_id` = A7.`id`) LEFT JOIN `ost_ticket__cdata` A8 ON (A1.`ticket_id` = A8.`ticket_id`) JOIN `ost_user` B0 ON (A1.`user_id` = B0.`id`) LEFT JOIN `ost_staff` B1 ON (A1.`staff_id` = B1.`staff_id`) LEFT JOIN `ost_team` B2 ON (A1.`team_id` = B2.`team_id`) JOIN (SELECT COALESCE(Z3.`object_id`, Z5.`ticket_id`, Z8.`ticket_id`) as `ticket_id`, SUM(MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE)) AS `relevance` FROM `ost__search` Z1 LEFT JOIN `ost_thread_entry` Z2 ON (Z1.`object_type` = 'H' AND Z1.`object_id` = Z2.`id`) LEFT JOIN `ost_thread` Z3 ON (Z2.`thread_id` = Z3.`id` AND Z3.`object_type` = 'T') LEFT JOIN `ost_ticket` Z5 ON (Z1.`object_type` = 'T' AND Z1.`object_id` = Z5.`ticket_id`) LEFT JOIN `ost_user` Z6 ON (Z6.`id` = Z1.`object_id` and Z1.`object_type` = 'U') LEFT JOIN `ost_organization` Z7 ON (Z7.`id` = Z1.`object_id` AND Z7.`id` = Z6.`org_id` AND Z1.`object_type` = 'O') LEFT JOIN ost_ticket Z8 ON (Z8.`user_id` = Z6.`id`) WHERE MATCH (Z1.title, Z1.content) AGAINST ('black8' IN NATURAL LANGUAGE MODE) GROUP BY `ticket_id`) Z1 WHERE A1.`ticket_id` = Z1.`ticket_id` AND ((A2.`state` = 'open' AND (A1.`staff_id` = 7 OR A5.`staff_id` = 7 OR A1.`team_id` IN (5) OR A6.`team_id` IN (5))) OR A1.`dept_id` IN (1, 4, 5) OR A7.`id` IN (1, 4, 5)) GROUP BY A1.`number`, A1.`ticket_id`, A1.`source`, A1.`created`, A8.`subject`, A1.`isoverdue`, B0.`name`, A8.`priority`, B1.`firstname`, B1.`lastname`, B2.`name`, A1.`team_id` LIMIT 25]



Can't find FULLTEXT index matching the column list


---- Backtrace ----

0 (root)/include/mysqli.php(199): osTicket->logDBError('DB Error #1191', '[SELECT SQL_CAL...')

1 (root)/include/class.orm.php(3404): db_query('SELECT SQL_CALC...', true, true)

2 (root)/include/class.orm.php(3451): MySqlExecutor->execute()

3 (root)/include/class.orm.php(2063): MySqlExecutor->getArray()

4 (root)/include/class.orm.php(2013): HashArrayIterator->{closure}()

5 (root)/include/class.orm.php(1992): CallbackSimpleIterator->next()

6 (root)/include/class.orm.php(2001): CallbackSimpleIterator->rewind()

7 (root)/include/class.orm.php(1673): CallbackSimpleIterator->valid()

8 (root)/include/class.orm.php(1708): CachedResultSet->fillTo(1)

9 (root)/include/class.orm.php(1569): CachedResultSet->offsetGet(0)

10 (root)/include/class.orm.php(1437): QuerySet->offsetGet(0)

11 (root)/include/class.orm.php(1394): QuerySet->exists(true)

12 (root)/include/staff/templates/queue-tickets.tmpl.php(79): QuerySet->total()

13 (root)/scp/tickets.php(543): require_once('/var/www/html/u...')

14 {main}








mysql osticket






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edited Nov 14 '18 at 13:16









Madhur Bhaiya

19.5k62236




19.5k62236










asked Nov 14 '18 at 12:57









Adrian DanciuAdrian Danciu

11




11













  • You need to add Full Text Index on these two columns: Z1.title, Z1.content

    – Madhur Bhaiya
    Nov 14 '18 at 12:58











  • Thank you. That worked like a charm.

    – Adrian Danciu
    Nov 14 '18 at 13:15



















  • You need to add Full Text Index on these two columns: Z1.title, Z1.content

    – Madhur Bhaiya
    Nov 14 '18 at 12:58











  • Thank you. That worked like a charm.

    – Adrian Danciu
    Nov 14 '18 at 13:15

















You need to add Full Text Index on these two columns: Z1.title, Z1.content

– Madhur Bhaiya
Nov 14 '18 at 12:58





You need to add Full Text Index on these two columns: Z1.title, Z1.content

– Madhur Bhaiya
Nov 14 '18 at 12:58













Thank you. That worked like a charm.

– Adrian Danciu
Nov 14 '18 at 13:15





Thank you. That worked like a charm.

– Adrian Danciu
Nov 14 '18 at 13:15












1 Answer
1






active

oldest

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I ran



ALTER TABLE `ost__search` ADD FULLTEXT(title,content);


And that fixed the problem.






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    I ran



    ALTER TABLE `ost__search` ADD FULLTEXT(title,content);


    And that fixed the problem.






    share|improve this answer






























      0














      I ran



      ALTER TABLE `ost__search` ADD FULLTEXT(title,content);


      And that fixed the problem.






      share|improve this answer




























        0












        0








        0







        I ran



        ALTER TABLE `ost__search` ADD FULLTEXT(title,content);


        And that fixed the problem.






        share|improve this answer















        I ran



        ALTER TABLE `ost__search` ADD FULLTEXT(title,content);


        And that fixed the problem.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        edited Nov 14 '18 at 13:16









        Madhur Bhaiya

        19.5k62236




        19.5k62236










        answered Nov 14 '18 at 13:16









        Adrian DanciuAdrian Danciu

        11




        11
































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