Google Analytics - Shows 'New Users' but 'Users' don't appear











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In the Acquisition tab:
New Users is appearing as expected.

But Users is appearing as 0.



All is fine in the Audience tab.



Any ideas why this might be happening?



Screenshot:
https://i.imgur.com/Gu7iWgm.jpg










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  • I've never seen this before, but have you got Enable Users Metric in Reporting turned on under the Property settings > User Analysis?
    – tomb
    Nov 12 at 22:18










  • Yeah it's pretty odd! Enable Users Metric in Reporting is turned on... It's particularly odd that it's only occurring in the Acquisition tab. Maybe I'll hit up the Google forums, I'll report back if I find a solution.
    – p_aig
    Nov 13 at 22:02















up vote
0
down vote

favorite












In the Acquisition tab:
New Users is appearing as expected.

But Users is appearing as 0.



All is fine in the Audience tab.



Any ideas why this might be happening?



Screenshot:
https://i.imgur.com/Gu7iWgm.jpg










share|improve this question






















  • I've never seen this before, but have you got Enable Users Metric in Reporting turned on under the Property settings > User Analysis?
    – tomb
    Nov 12 at 22:18










  • Yeah it's pretty odd! Enable Users Metric in Reporting is turned on... It's particularly odd that it's only occurring in the Acquisition tab. Maybe I'll hit up the Google forums, I'll report back if I find a solution.
    – p_aig
    Nov 13 at 22:02













up vote
0
down vote

favorite









up vote
0
down vote

favorite











In the Acquisition tab:
New Users is appearing as expected.

But Users is appearing as 0.



All is fine in the Audience tab.



Any ideas why this might be happening?



Screenshot:
https://i.imgur.com/Gu7iWgm.jpg










share|improve this question













In the Acquisition tab:
New Users is appearing as expected.

But Users is appearing as 0.



All is fine in the Audience tab.



Any ideas why this might be happening?



Screenshot:
https://i.imgur.com/Gu7iWgm.jpg







google-analytics






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asked Nov 12 at 6:09









p_aig

1




1












  • I've never seen this before, but have you got Enable Users Metric in Reporting turned on under the Property settings > User Analysis?
    – tomb
    Nov 12 at 22:18










  • Yeah it's pretty odd! Enable Users Metric in Reporting is turned on... It's particularly odd that it's only occurring in the Acquisition tab. Maybe I'll hit up the Google forums, I'll report back if I find a solution.
    – p_aig
    Nov 13 at 22:02


















  • I've never seen this before, but have you got Enable Users Metric in Reporting turned on under the Property settings > User Analysis?
    – tomb
    Nov 12 at 22:18










  • Yeah it's pretty odd! Enable Users Metric in Reporting is turned on... It's particularly odd that it's only occurring in the Acquisition tab. Maybe I'll hit up the Google forums, I'll report back if I find a solution.
    – p_aig
    Nov 13 at 22:02
















I've never seen this before, but have you got Enable Users Metric in Reporting turned on under the Property settings > User Analysis?
– tomb
Nov 12 at 22:18




I've never seen this before, but have you got Enable Users Metric in Reporting turned on under the Property settings > User Analysis?
– tomb
Nov 12 at 22:18












Yeah it's pretty odd! Enable Users Metric in Reporting is turned on... It's particularly odd that it's only occurring in the Acquisition tab. Maybe I'll hit up the Google forums, I'll report back if I find a solution.
– p_aig
Nov 13 at 22:02




Yeah it's pretty odd! Enable Users Metric in Reporting is turned on... It's particularly odd that it's only occurring in the Acquisition tab. Maybe I'll hit up the Google forums, I'll report back if I find a solution.
– p_aig
Nov 13 at 22:02












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Issue resolved itself after 48 hours.. Possible caching issue?






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    Issue resolved itself after 48 hours.. Possible caching issue?






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      Issue resolved itself after 48 hours.. Possible caching issue?






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        answered Nov 13 at 22:16









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