Sending a message after quarantining a message












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On our Office 365 account I quarantine messages that contain xlsm or docm files as our users have a habit of opening them no matter how many times I tell them not to. However there are occasions when the attachment is legitimate. I notify the recipient with a message telling them that someone sent a message to them containing these types of attachments and that the email is quarantined. The user will then ask me to check the email. However the email does not tell them who sent the email so I have to check each quarantined email to see if is legitimate. Is there a way to add a sender field to the message so that the recipient knows who the quarantined file was from.










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    On our Office 365 account I quarantine messages that contain xlsm or docm files as our users have a habit of opening them no matter how many times I tell them not to. However there are occasions when the attachment is legitimate. I notify the recipient with a message telling them that someone sent a message to them containing these types of attachments and that the email is quarantined. The user will then ask me to check the email. However the email does not tell them who sent the email so I have to check each quarantined email to see if is legitimate. Is there a way to add a sender field to the message so that the recipient knows who the quarantined file was from.










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      On our Office 365 account I quarantine messages that contain xlsm or docm files as our users have a habit of opening them no matter how many times I tell them not to. However there are occasions when the attachment is legitimate. I notify the recipient with a message telling them that someone sent a message to them containing these types of attachments and that the email is quarantined. The user will then ask me to check the email. However the email does not tell them who sent the email so I have to check each quarantined email to see if is legitimate. Is there a way to add a sender field to the message so that the recipient knows who the quarantined file was from.










      share|improve this question
















      On our Office 365 account I quarantine messages that contain xlsm or docm files as our users have a habit of opening them no matter how many times I tell them not to. However there are occasions when the attachment is legitimate. I notify the recipient with a message telling them that someone sent a message to them containing these types of attachments and that the email is quarantined. The user will then ask me to check the email. However the email does not tell them who sent the email so I have to check each quarantined email to see if is legitimate. Is there a way to add a sender field to the message so that the recipient knows who the quarantined file was from.







      office365






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      edited Nov 13 '18 at 13:50







      Frank Nicklin

















      asked Nov 13 '18 at 12:43









      Frank NicklinFrank Nicklin

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